fantastic car but infotainment needed a degree in rocket science

Upon arrival at the store, you need to enter your order number on the machine to get a queue number. They have a priority policy for members, and both service counters prioritize members. This caused a long wait for non-members like me, which I found unreasonable and unfair. I suggest having one counter for members and others for non-members.

We were very pleased with the service attitude of Europcar staff, who patiently resolved any issues we had. The vehicle they provided was exceptionally important for our trip.

Totally good and satisfied