The wait time during pickup was a bit long, but overall the service was good with no hidden charges.

This time, the vehicle was pre-assigned instead of choosing one at the parking lot, which is not ideal.

The paperwork process was quick, and the staff were nice. Note that the international credit card used for the vehicle deposit under the primary driver's name must match the billing address of the domestic credit card used for payment during the reservation. Even if the card has a UnionPay logo, it’s accepted. The $200 deposit was refunded to the card a month later. I wasn't satisfied with the car's condition.

Overall very satisfied, thumbs up. The staff will try to upsell you on more expensive cars and insurance, but you can just decline. The pick-up and drop-off process is very quick. The location is large and easy to find. The car's condition was good.