Reservation desk staff were very nice and polite. Car was very comfortable and clean. Paid for a child's safety seat but only a baby safety seat available ( received a refund). Drop off very easy.

Qeeq site was easy to use and had a lot of helpful information.

English communication was a challenge but manageable. My pick up location was changed at last minute although an hour before I called and they confirmed to pick from domestic counter when I reached it was closed andnthey asked me to reach international counter for paper work and finally my car was at domestic airport. I had to move twice with my luggage and family in night

It’s perfect

It’s perfect

There were too many existing scratches that is impossible to go through during pickup process. The car need serious polishing which would buff out all the scratches to let the customer a fresh car to start with. Return was misleading where during pickup was told to return to where we pick up the car. But on the day of return, it's a different area.