Everything was smooth. Apart from picking up and returning the car which required store interaction, everything was handled on my phone.

It was great. As a five-star member, I got a brand new car! The staff at the counter were very polite.

The lady at the front desk in France was really nice and efficient. The first car we got was an Opel, but the trunk was too small. After mentioning it to the front desk, they swapped it for a Nissan, which was still small, but we didn't want to complain further, so we made do. So, don't pick up your car at 8 AM! It's very important. They tend to give you less desirable models first. My luggage, which was 26 and 22 inches, couldn't fit in the trunk, one had to be placed in the front seat.

L'air conditionne de fonctionnait pas donc nous avons du revenir rendre la Renault Captur et en prendre une autre (une Fiat) qui s'est avere etre bien meilleure (air conditionne, carplay, camera arriere, consommation apparemment elevee et turning radius mauvaise pour une petite voiture). Donc au final c'etait plutot une bonne experience malgre le delais au depart.

Facile a utiliser. Tout sur une app.

La voiture avait plusieurs dommages non répertoriés sur la fiche de prise en charge. J’ai dû demander une inspection avant le départ.