It mainly depends on the staff. The girl handling the car return was efficient, while the guy during pickup was slow like an old lady. The car was an XC60 T6 RECHARGE top model with Harman Kardon audio.

We received a free upgrade to a newer car. The vehicle was in great condition, and returning it was incredibly easy and straightforward. Although there was a language barrier, the staff was very friendly and patient. Everything went smoothly!

The store is located in the underground level of the train station. Google Maps shows it on a small road outside the train station, which is not clearly marked. For the Geneva drop-off point, I contacted QEEQ and the drop-off point multiple times and finally confirmed that the drop-off is inside the airport.

Long story I won't bore you with but another rental agency reneged on a booking at 10am on a Saturday morning out in the sticks in Avignon leaving me with 2 hours max to arrange another booking and get to the new location. Enterprise not only took the booking instantly but even shuffled their existing bookings around to give me the smaller van I needed. Not super cheap but in the circumstances worth every penny. Thanks team, you saved the cycling holiday of 3 people.

It was quick in an emergency.