I was given a different car than the one I have rented it’s a lower quality, I had to wait over one hour because my flight was early and I was told by the staff that I was delayed because I rented through QEEQ specifically because they have issues with QEEQ I had to be penalized by waiting more than one hour
“Good staff, good service, shame the car had a couple issues.”
About Enterprise:9.0/10
Good model car, friendly staff, but car had a couple issues:
- One of the wiper blades came loose on highway
- Car didn't have enough coolant and gave engine warning. Topped up with water myself.
4WD booked was a 2WD in the parking lot, eventhough at key collection it was (re)confirmned to be a 4WD. Enterprise did give a discount afterwards, but would have preferred to be a as booked.
The tone of voice was friendly and helpfull.
Nobody at the rental counter when arriving and door locked. Tried calling the two phone numbers stated on the door, no answer. Went to the garage and was disrespectfully met. Waited till the delivery guy went to the third vehicle without looking at me. He said I had to repass by the counter, his colleagues had said I could wait wherever I wanted. Had to wait for two persons at the counter…
Lost an hour at the pick up.
The counter staff were friendly and helpful. I had a mechanical fault on the first car and I was given another car. The Transitioning was so smooth with good customer support.fantastic
Great service. The only thing I will mention, they gave us a 7 seater car with a small engine! Being inn Costa Rica where you are surrounded by mountains, going up hills was an effort. They tried to upsell another car to us.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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