Overall it's okay, this is my third time using Dollar. Pros: It's cheap and the car condition is decent (Hertz is better but more expensive). Friendly reminder: If you're renting without a US ID, you need to buy third-party insurance. On the platform, you can just buy the basic third-party insurance because the staff in the US will almost enforcefully upsell their road assistance (personal experience: even if you buy the full insurance package on the platform, they'll still try to sell you their insurance). The advantage of buying their upsold insurance is that you can freely choose your car (same class), but if you don't accept it, your vehicle will be fixed (based on experiences in Los Angeles and Orlando; unsure about other places). Just for your reference.

It's okay, pretty standard.

Like: The help was great
Dislike: The first car I was offered wasin such bad maintenance status that I was turned around at the gate. The next vehicle was great but I skulls have been able to choose it initially. The first vehicle, which was terrible, was the only vehicle available and there was no offered upgrade or anything until it failed the maintenance cycle which costs me more time that I didn't have.