I recommend apex for car hire, very happy!

I had to pay for another insurance even though I had already paid for the same through you. I was told at Apex that I Will have to pay the excess to them and claim it from you guys if anything happens which was not informed at the time of booking through you.

Fantastic staff with great recommendations on things to check out in the area, as well as honest feedback about what should/could be avoided.

Easy to book and compare prices. Has worked well for us the last few bookings we have made! No complaints thus far.

Very helpful and vey fair. Pamela in the Cairns office was very professional during the vehicle inspection process.

Easiest car rental I've had, great price and the staff at Apex excellent. They did not try to push extras on you and additional driver at no extra cost. Great car as well.

Simple to use and great prices, very happy.

Like: Have dealt with airport counter staff in the past for car hire firms. Efficient but a bit clinical. It was so nice to go through the car rental details with Apex in Cairns. A nice office and chairs for the customers to sit while the paperwork was checked. No rush, no upsell, just friendly staff who cared and exhibited the lovely attitude that is more prevalent when leave the capital cities and deal with friendly regional people who value your patronage, and who care. Probably the best rental experience I have had in many many years.
Dislike: All good.