I saw online that some people mentioned this company aggressively promotes insurance, but luckily, I didn't experience any of that. During the entire rental process, they didn't push anything on me. I simply told them I had purchased full insurance through the platform. They even upgraded my car to a Volkswagen T-Cross. When returning the car, make sure to follow the GPS directions; otherwise, it's easy to miss the correct route. However, even if you make a wrong turn, Google Maps will guide you back in about five minutes, so there's no need to worry. There's a gas station near the return location, so refueling is convenient. Finally, when you arrive at the drop-off point and park the car in the designated spot, the staff will come over to inspect the car. After that, you'll just need to sign, and the process is done. Within about fifteen minutes, the pre-authorized deposit was returned to me. Overall, this car rental experience was fantastic!

The process was smooth.

Very satisfied.

The drop off point was not clearly reported by Sicily by Car and it took a while to ask and understand where to go

The drop off point was wrongly reported by EasyRentCars and it took a while to ask and understand where to go

Quite slow service in picking up point, the car was not ready to be taken.

All very well.