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Live chat Email us Service Code: 1184899353
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TERRIBLE.

Reviewed: Tue, Jul 2, 2019
About Routes: 4.7 /10
Terrible service. Spent over 1.5 hours to pick up the car. Car was reserved for 9am and paid for, I went there at noon and still the car was not available. I had to drive with them to the pick up lot 15 minutes away to collect the car. On reaching there, the first car had a flat tire and they gave us another car. They also charged for extra KM when the booking page said 3500KM included. It was a terrible experience.
Large SUV | Dodge Durango or similar

Relevant Reviews on Routes Toronto Airport

Deborah Joshua

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Reviewed: Wed, Feb 20, 2019
About Routes: 10.0 /10
The company checked the fuel level without being too strict, and didn't mind that the car wasn't washed, as it's hard to find a car wash in winter.
About QEEQ: 10.0 /10

K.Moon

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Intermediate | Honda Civic or similar
Reviewed: Tue, Feb 25, 2020
“Car price and booking process were good, service needs work”
About Routes: 8.7 /10
Counter staff took a while to get the car they seemed unorganized I had to wait 45 mins while my car was being “cleaned” even though my pickup was supposed to be 10am.
About QEEQ: 10.0 /10

F.Alvi

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Medium SUV | Jeep Cherokee or similar
Reviewed: Thu, Oct 31, 2019
“Amazing Price and Amazing Service”
About Routes: 10.0 /10
I have now rented at least half a dozen times from Routes in the past year. The cars are new and clean. The counter staff is extremely friendly. They didn't have the vehicle I booked, but offered me an amazing upgrade that I was more than satisfied with. Great customer service and team.
About QEEQ: 10.0 /10
The points you can collect using Easyrentcars saved me over 25USD towards my car rental. I think I'm sticking to using Easyrentcars.com for all my future car rental needs. I had to cancel a booking and rebook later on and no cancellation fees and the charges were refunded quickly. Service is prompt and great!

JDD

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Mar 8, 2019
“The car not cleaned, no coolant, no windshield washer fluid, etc...”
About Routes: 6.3 /10
We have asked for the following refunds without a response as of today. coolant: 15.26 windshield fluid: 3.11 not incursion into USA: 13.00 TOTAL: CANADIAN $31.37
About QEEQ: 7.0 /10
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D.Henry

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Mini Van | Dodge Grand Caravan or similar
Reviewed: Tue, Jun 5, 2018
“Excellent”
About Routes: 10.0 /10
Like: the trip was really good the van was comfortable the price was awesome
Dislike: The van rotors needs to be change.

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