It was a pleasant surprise to rent a Ford Expedition, an eight-seater full-size SUV that had only driven a little over 6,000 kilometers and was practically brand new. The car is spacious, seating eight people comfortably, and is very practical. It performs great for off-road trips, though it feels a bit large for urban areas and is not very convenient for parking. Still, this vehicle is fantastic, and returning it was very easy.

Excellent

Excellent service.

Picked up the car at Vancouver Airport and returned it at Calgary Airport. The signage at both locations was very clear, making it easy to find the pickup and drop-off points. The return process was particularly efficient, with fuel gauge checks, vehicle inspections, and printouts of the return slip all done seamlessly. However, the pickup process was quite slow. Since we were doing a one-way rental, we had to wait for a car with an Alberta license plate (likely because it's cost-effective for the rental company to charge a one-way fee while returning an Alberta car to Calgary). We waited over an hour after completing the paperwork to get the car (the staff kept saying it would be just another five minutes). We had originally booked a vehicle for up to 7 people, but there was an 8-seater available at the site. However, we didn't upgrade because our luggage just barely fit.

Very close to the terminal, very convenient