Hassle free car rental booking app and real live dealing with Alamo

Smooth and easy pickup and return process. Although the car model was changed, the vehicle was relatively new, showing a mileage of over 10,000 kilometers.

I will definitely choose Alamo again next time.

Although my English is not very good, using translation software was no problem. The staff were very patient and explained all the fees clearly. I chose the full-to-empty fuel policy. Especially during the return process, I accidentally drove into the departure parking area instead of the arrival parking lot where I was supposed to return the car. The parking area was too large, and I couldn't find my way to the correct spot. Fortunately, a staff member kindly assisted me in driving the car to the return location. Very nice! Returning the car was very convenient—just handed it over to the staff. The deposit was released quickly, much faster than the one-month wait they mentioned earlier. The car was in great condition, and I recommend bringing an iPhone to use CarPlay navigation and a phone holder. Overall, it was a great experience.

Quick service, good car condition. They tried to upsell an upgrade, fuel, and extra insurance, but I declined. Overall, a great impression.

They provided a Nissan Sunny, the car was new and very easy to drive.