Excellent service from Europcar

The process was very fast, and there was no forced requirement to purchase additional insurance. They only charged a 600 credit card deposit. To drive out of the parking lot, you need a code provided by the rental company, but the staff apparently didn’t inform us about this, so we had to return to the rental office to ask again.

The pick-up and drop-off locations are convenient, and the staff are serious and friendly. The car I got was very new, and the driving experience was great!

Although the queue was quite long, the pickup process was smooth and the car was fairly new. Overall, I am quite satisfied.

Le changement de leur politique demandant le permis internationnal en accompagnement du permis pause une veritable problématique dont le site Qeeq devrait en avertir ses clients

Le changement de leur politique demandant le permis internationnal en accompagnement du permis pause une veritable problématique dont le site Qeeq devrait en avertir ses clients

Because Geneva is on the border of Switzerland and France there are two drop off locations, which are not very clear at the airport. We eventually found one but it was on the Swiss side and were told that they would charge use CHF 300 to transfer it to the French side. Following direction on a bad map we were given we eventually found the correct one about an hour later!