Not a great experience due to overcharging unnecessarily

The car I booked was the car I got. The staff were friendly, and they let me pick up the car more than an hour earlier without any issue. There were no upselling tactics or unclear charges, and the deposit was refunded promptly. Since I'm not a skilled driver, I chose to purchase the full local insurance. The car was in great condition and easy to drive. One suggestion: avoid returning the car in downtown Paris at all costs—the traffic is absolutely terrible!

Very good.

Pretty good, very convenient, and no upselling. When I asked, they just said it's already included, so it was fine.

Avis's services were generally fine, but the pickup location was at the train station, which was not specified in the order. It took a long time to find it.

Difficult to locate counter at Marseille airport. Counter staff helpful (spoke English). More difficult to locate correct drop-off location in Paris.

Very responsive and helpful.