Overall satisfied, but two points could be improved: 1. The car is quite old, with 270,000 kilometers driven, and it has many visible damages, including a broken reverse radar. 2. The waiting time for the rental company's shuttle bus was too long, exceeding 35 minutes.

The overall service was good, and the vehicle inspection was thorough. Before departure, they reminded me about the type of fuel to use and suggested I double-check the vehicle and take photos as a record.

Arrived and waited 35minutes for pickup, to then be told theres too many people for the minibus and would have to wait a further 25minutes until the bus returned. Poor quality car, radio didnt work, cruise control didnt work, shook\made odd noises at higher speeds. Ended up with a chip in the windscreen from a 2 day car hire, which results in me being charged £650. Complete rip off. Will never use again, along with advising everyone else not too.

Great, used the rebook reduced price facility.

Great service, friendly team.

Better coordination between QEEQ and IceRental 4x4 so that pick up information is consistent, with instructions that are followed by everyone, to make the process clear to the customer. This also saves time for QEEQ and IceRental 4x4