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Search for Alamo Car Rentals in Port Canaveral

Great car, laborious pick-up

Reviewed: Sun, Dec 1, 2024
About Alamo: 8.0 /10
Excellent vehicle but pick-up was not without its problems. Waited nearly 30 minutes before I got to the desk. Agent was nice and friendly but booking out the car was laborious. Despite being a regular customer and having rented from them 12 days before, agent could not find my details to auto populate the rental agreement and had to do it manually. The drop down menu for UK counties was not extensive (e.g. no West Midlands or Warwickshire) and included a number of towns and cities. Paid a one way fee, which agent verbally confirmed, as car drop off was at the airport. Payment went through but unbeknown to me, agent had keyed in 10 times the fee. At least they refunded the overcharge within 24 hours of being notified!
About QEEQ: 8.0 /10
Contacted QEEQ Customer Service regarding overcharge but process to be followed did not give me confidence that I would get a timely resolution, so went directly to Alamo.
Honda CR-V image
Alamo
Port Canaveral
United States
Small SUV | Honda CR-V or similar

Relevant Reviews on Alamo in United States

Abraham Bronte

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Alamo
Seattle
United States
Reviewed: Wed, Aug 23, 2017
About Alamo: 10.0 /10
The procedures are simple and very convenient, but the car's engine displacement is too small.
About QEEQ: 10.0 /10

Page Kitty

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Alamo
San Francisco Airport(SFO)
San Francisco
United States
Reviewed: Sun, Aug 13, 2017
About Alamo: 10.0 /10
The company is quite large, with branches in various regions. There are many vehicle options available. I initially wanted to rent a Grand Cherokee, but at the counter they said it was unavailable. They offered either a Santa Fe or a more expensive Ford Edge, which I did not agree to. However, when I went to the parking lot to pick up the car, I was pleasantly surprised with a 2017 high-end GMC. It had only run over 13,000 miles, essentially a new car. Midway, the car showed a need for an oil change. I contacted customer service, and they provided three options: continue driving if the car was in good condition, switch to another car, or find a repair shop for an oil change and then get reimbursed. Later, I went to the Salt Lake City branch to exchange for another car, but they only had a mini van. So, I opted to get an oil change at a repair shop, which cost over $50 with tax. The refund was processed smoothly when I returned the car. Overall, it was a pretty smooth experience.
About QEEQ: 10.0 /10

Franklin Hoover

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Alamo
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Thu, Oct 19, 2017
About Alamo: 10.0 /10
Last-minute decision to switch to a 7-seater GMC. Very good service staff, and since it was my birthday month, they offered me a discount.
About QEEQ: 10.0 /10

Quintina Armstrong

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Alamo
San Francisco Airport(SFO)
San Francisco
United States
Reviewed: Mon, Jun 8, 2015
About Alamo: 4.0 /10
About QEEQ: 8.0 /10

M.Albakari

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Intermediate | Hyundai Elantra or similar
Alamo
Denver International Airport(DEN)
Denver
United States
Reviewed: Tue, Jul 3, 2018
“Great!”
About Alamo: 10.0 /10
Like: Conner and Jessica ...great service
Dislike: Nothing

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