Average.

Pretty good overall, but the shuttle bus from the airport to the rental location was hard to find. The car was fine, not new but not old either.

Good

There was a bit of a line when picking up the car at San Francisco Airport, waited for about ten minutes. The car was in good condition with a decent selection of models. Returning the car near Los Angeles Airport was very convenient and quick, just checked the engine start and general condition, took only three minutes. Overall, this car rental company is pretty good.

There are many cars and they are all quite new. The process of picking up and dropping off the car is simple and convenient. The only downside is that the shuttle wait time from Los Angeles airport to the rental center is a bit long.

We did not get the vehicle we paid for. Was told they gave it to another party. Manager said he was fix the price and give us an additional 25 percent off. After we returned car they told us they could not do what the previous manager said. This was not our fault and we are asking for a refund. We were told one thing and another thing happened. We would like this resolved in a reasonable manner.