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Live chat Email us Service Code: 2046503082
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Make sure your vehicle is legal!

Reviewed: Mon, Feb 3, 2025
About Budget: 5.0 /10
Long delay picking up the vehicle. Wanted to use it to take my state driving test, but the first vehicle had no registration document. Budget told me to go back to the pickup location to have one issued. But they could not do it, so swapped the vehicle (after checking many others to find a legal one). Counter staff were great, the operations and support staff behind them absolutely not. To top it off, I was then charged because the first car didn't have a full tank when returned! It was not my intention to return the car - this was the only resolution available to the onsite representative. I'm currently waiting for a response to a formal complaint.
About QEEQ: 8.0 /10
I've asked QeeQ to help resolve the complaint, but as yet this hasn't been resolved. Support has been 'ok' but I have had better experiences in the past.
Reply by Qeeq:
Thank you for your review of QEEQ. We apologize for any inconvenience caused. We have escalated your case and will promptly update you on its progress. Thank you for your patience. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Small SUV | Mazda CX-5 or similar

Relevant Reviews on Budget in United States

Spring Willard

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Reviewed: Tue, Oct 28, 2025
About Budget: 10.0 /10
I couldn't get the Cherokee I reserved. There were limited car options, and the car they provided wasn't any better than the one I booked. It was a Volkswagen SUV, barely enough for three people’s luggage. However, the store explained that it was the only car they had. Another group of friends traveling with us waited for an hour at AVIS but ended up getting a better car. It seems like their car inventory is indeed quite tight.
About QEEQ: 10.0 /10

Moses Mark

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Reviewed: Mon, Sep 22, 2025
About Budget: 10.0 /10
The car was hit, and when I arrived at the nearby airport, they immediately replaced it without any hassle. The service efficiency is really high.
About QEEQ: 10.0 /10

Vincent Cocker

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Reviewed: Wed, Aug 14, 2024
About Budget: 10.0 /10
If you arrive late, you'll have to wait in a long line, but the processing is fairly quick. They have a good number of vehicles available, including quite a few new ones.
About QEEQ: 10.0 /10

Merle Gladstone

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Reviewed: Tue, Jan 3, 2023
About Budget: 8.0 /10
Satisfied.

H.Jung

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Sun, Aug 18, 2019
“poor service of rental officer”
About Budget: 5.0 /10
My rental term was Free tank of fuel but the person at the office of Budget at Fresno airport insisted that there is no free tank deal. She asked me to solve the problem at my rental dropoff at SFO. It took me one hour to change my rental account at San Francisco airport, thanks to the good manager, Eric.
About QEEQ: 10.0 /10

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