From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
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+81 3-4578-4029
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+54-2657459025
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+56-226665927
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+57-6017940262
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+52-7449800692
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7505947339
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Make sure your vehicle is legal!

Reviewed: Mon, Feb 3, 2025
About Budget: 5.0 /10
Long delay picking up the vehicle. Wanted to use it to take my state driving test, but the first vehicle had no registration document. Budget told me to go back to the pickup location to have one issued. But they could not do it, so swapped the vehicle (after checking many others to find a legal one). Counter staff were great, the operations and support staff behind them absolutely not. To top it off, I was then charged because the first car didn't have a full tank when returned! It was not my intention to return the car - this was the only resolution available to the onsite representative. I'm currently waiting for a response to a formal complaint.
About QEEQ: 8.0 /10
I've asked QeeQ to help resolve the complaint, but as yet this hasn't been resolved. Support has been 'ok' but I have had better experiences in the past.
Reply by Qeeq:
Thank you for your review of QEEQ. We apologize for any inconvenience caused. We have escalated your case and will promptly update you on its progress. Thank you for your patience. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Small SUV | Mazda CX-5 or similar

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Winifred Raglan

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Reviewed: Sat, Jul 6, 2024
About Budget: 2.0 /10
About QEEQ: 10.0 /10

Abigail Harrod

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About Budget: 10.0 /10
Budget rental was really impressive! First, at pick-up: They initially didn't have the Tahoe model we booked, so they provided another SUV of the same class. When we saw a Tahoe in the garage, we asked the staff and they patiently helped us switch to the preferred model. During the rental period: Unfortunately, our car window was broken in San Francisco (no items were lost). We immediately contacted Budget customer service, and within 10 minutes they helped us with the registration and guided us on how to switch cars. That evening, we went to San Francisco airport and exchanged for another Tahoe. The process was quick and convenient. Since the insurance covered everything, there were no extra costs.

Agnes Powell

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Reviewed: Tue, Jun 25, 2019
About Budget: 8.3 /10
need faster pick-up service, wait in line for almost a hour
About QEEQ: 10.0 /10

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