Apex was fine - QEEQ wasn't easy to deal with - won't do business with them again

It felt okay overall, and people in Sydney seemed generally nicer than those in Melbourne. I got a free upgrade to a Mitsubishi Outlander when picking up the car, but during the inspection, I noticed a nail in the tire. They replaced it with a Nissan X-Trail instead. When returning the car, I was worried that their 8 AM opening time might be too late, so I followed the instructions at their office to return the car at the Andrew parking lot next door, only to find they charged me AUD 45. I was speechless, but the service itself was fine. In hindsight, waiting for Apex to open and returning it there would have made no difference in reaching the airport on time. I suggest choosing basic insurance and then upgrading to full coverage for AUD 349 at the car rental location—the total cost is roughly the same. PS: Roadside assistance will cost AUD 250 regardless of the situation. Parking fines are very expensive, so make sure to follow traffic rules and check the signs!

Very good, the staff were enthusiastic and processed everything promptly. Any issues were resolved quickly.

The car rental company was excellent, greeted us with smiles throughout, the return process was simple, and they quickly brought us to the airport departure gate, also proactively helping with luggage. A great car rental experience.

The staff member we dealt with was friendly, helpful and informative, he was courteous and accommodating despite how busy it all was when we attended the business.

Queeq made things soo easy and made our car hire cheaper than anything offering at the time… it was quick and simple to navigate and it almost seemed to good to be true but it wasn’t it was better than

Good service and car

Good service