ルイビル空港

The staff was very nice and patient, and the process was highly efficient. They routinely asked if I wanted to add insurance, but it was completely fine to decline.

Pretty good, quite convenient, but Hertz often doesn't provide the specific car you booked. They just give you whatever is available, and the staff checks the system upon your arrival to confirm.

Very good! The service is attentive.

Overall it's quite convenient, but there are very few cars available possibly because business is very good. There were only two cars to choose from, which was unsatisfactory, considering Korean car performance isn’t very good.

The store was a bit far from where we were staying, about a 15-20 minute walk. The store itself was quite small, and there weren't many cars to choose from. Hertz is a big company, so the service was nice. Returning the car was very convenient; just checked the fuel gauge at the airport and we were done.