This was a fantastic experience! I was even able to get a free upgrade to a Wrangler, which I understand is rare, but was totally appreciated! Although I may have paid more in gas, the luxury of the vehicle was worth it!

This was a great find! And for the price, I don't think anywhere even came close. Especially when it came to the quality. There is a reason I keep using these services.

I waited a long time for the shuttle to pick me up at the airport

Although we booked Honda Civic but we've got KIA Soul but the car is really new, about 1xxx KM. Drop Off is so fast but on pick up, we need to wait for car cleaning like half an hour since I thought it has just returned to Routes. Also waiting to be picked up at the airport is quite long.

fast, smooth and all details are provided. Love it.

The car had a cracked window and the driver’s side sun shield’s mirror had fallen off. The car was great otherwise and we got a free upgrade. The counter staff were sarcastic and seemed to be judgmental upon pickup. At drop off the same people were present and they were much nicer.

Amazing price! Will definitely use again.

The car was booked and paid for prior to the pick up. When I got there they had no record of the booking in their system. The service lady resolved the discrepancy satisfactorily. This was the second time in 3 months I used Routes and I used it the second time because of very good experience the first time and I would use them again.