I have used Thai Rent a Car many times, booking through different platforms. Each time, they didn't inspect the car during pick-up or return, just checked the fuel gauge.

The service attitude was very good and I was very satisfied. As the first passenger from the same flight to reach the counter, I didn't need to wait in line.

ThaiRentACar does not recognized the fact that we have included full insurance in our booking and insist to collect an amount as deposit to cover damage claims if any. This can be inconvenient.

I rent 2 of this car, both are brand new, super nice condition

Cheaper than other sites after I used the coupons offered by the app

There were too many existing scratches that is impossible to go through during pickup process. The car need serious polishing which would buff out all the scratches to let the customer a fresh car to start with. Return was misleading where during pickup was told to return to where we pick up the car. But on the day of return, it's a different area.