Booked the rental less than 24 hours before pickup and everything was processed super fast. At the counter they only asked once if we wanted the "return with less than a full tank" option—after we said no, they didn’t push anything else. We reserved a Kia K5 but got a Nissan Altima instead, basically brand new with only 126 miles on it.

Overall service was good.

The service is acceptable. So far, no additional charges have been received. The deposit hasn't been refunded yet, which might take some time.

Great service, picking up and returning the car were very convenient. They offered additional insurance, but just saying no was enough and there was no forced sale. I bought the super comprehensive insurance and actually had a scratch that I wasn't aware of. Upon returning the car, the staff mentioned that if I hadn't bought the insurance, it would probably cost over a thousand dollars. So, insurance is really important.