I have always rented cars through the QEEQ platform, both domestically and internationally, and it has always been very convenient. The platform provides clear guidance, making the process generally very smooth. This time, I experienced a minor scratch, but the customer service team was very responsible and assisted me in resolving the issue. Everything was sorted out successfully in the end! I plan to continue using this platform in the future.

Very good.

I reserved a Kia Carnival, but initially didn't buy full insurance. The short blonde woman who assisted me had a bad attitude throughout the process. They gave me a huge Staria, which I later found to be too large, so I decided to purchase full insurance. The vehicle is very large and consumes a lot of fuel, but that's not the main issue. Being a front-wheel drive and not a 4WD, it's very heavy, and struggled to go uphill on gravel roads in Australia. It was very dangerous and slid back several times. On three occasions it got stuck, and we spent a lot of time pushing it out. Overall, the experience was not very good.

Like: Pick up and drop off was a breeze. Car condition was excellent! No tedious paperwork etc..will use it again!