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Live chat Email us Service Code: 3844124082
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QEEQ cleared up a mix up at pick up and everything was good after that.

Reviewed: Mon, Mar 24, 2025
About Hertz: 9.0 /10
Car was good. I only had a problem with Hertz as I had a late flight and called them directly as I am a member and asked if I could just go straight to my car. When I called and said I was a member, they asked for my membership number and then they proceeded to cancel my original reservation and rebook it and a much higher rate without telling me. Why? Who knows. This caused confusion at pick up to say the least. I took the car and decided to sort it out later. QEEQ took care of this for me after I called them and explained what had happened.
About QEEQ: 10.0 /10
They were great!
Standard | Chrysler 300 or similar

Relevant Reviews on Hertz in United States

Hedda Babbitt

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Reviewed: Mon, Jun 3, 2019
About Hertz: 10.0 /10
After the QEEQ website order was cancelled, I rented a car on-site. The rental company had a great attitude.

Solomon

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Reviewed: Sun, Jun 26, 2016
About Hertz: 10.0 /10
The car was very new, only 6000 miles on it. Although they suggested switching to an SUV, they didn't push when I declined. Returning the car was very convenient, with a shuttle bus taking us to the terminal.
About QEEQ: 10.0 /10

S.Pignato

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Compact | Mystery car or similar
Reviewed: Tue, Oct 25, 2022
“Decent”
About Hertz: 7.0 /10
The night manager was very kind to upgrade our vehicle to a nicer car. However, because of the late hour of pickup no one walked the car to check for exiting damage, which there was on the front driver side of the car. I called to report the damage to corporate and even had to take the car back to the pickup location because no one would answer the phone at the lot. Upon drop off the Hertz Rep acknowledged that the damage was preexisting and note it accordingly on her held held device.
About QEEQ: 8.0 /10
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A.Ross

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Full Size | Chevrolet Malibu or similar
Reviewed: Tue, Aug 6, 2019
“At this stage, I would avoid using Easyrentcars or Hertz again!”
About Hertz: 7.0 /10
The staff didn't explain anything about how to handle tolls, even though the drop off was in a different state. On the New Jersey Turnipike, I paid cash as I went along. Then a few weeks after I got home, a toll charge of $38.14 appeared on my credit card! I have no idea what this was for and would like and explanation and a refund!
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E.K.

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Mini Van | Chrysler Pacifica or similar
Reviewed: Sun, Feb 17, 2019
“Too long waiting 4 car after paperwork completed. 20+ min waiting on top of wait in line 2 C agent”
About Hertz: 8.7 /10
Car reserved shouldn't take 30 min to arrive after starting paperwork when they know which car needs to brought up
About QEEQ: 10.0 /10

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