The perfect experience of renting a car!

Overall smooth experience. The rental listing showed a Toyota Sienna, but the car provided was a Kia Carnival. The vehicle was in excellent condition: powerful engine, responsive brakes, clean interior, and less than 20,000 miles.

The neighboring Dollar counter had a long queue, while Thrifty had no line at all. They are the same company, and the price for convertibles is the same. We booked a Mustang but were given the latest model Camaro instead. The navigation system inside was Hertz's, which this company might not have, so they probably borrowed it from someone else. It was quite bothersome to fit large luggage in a convertible. For the two of us, we ended up placing three bags on the second row and closing the roof, then fitting another one in the trunk.

There were hidden insurance fees; additional insurance was added when I picked up the car. Not sure if this is required by Georgia. Also, the Ford I wanted was locked, so I could only choose from Japanese models.

Line was long in the cold weather just for me to find out I had to wait 24 hours to pick up rental since it was reserved with my debit card. After a 90 min wait, I was on my way.

Pretty simple platform. Price did not drop.

Like: location is perfect....makes for easy return and super easy access to airport terminals. Thank You!
Dislike: Cost, not sure cuz if I reserved so late or just costs for the best location.