This was my first car rental experience, and it went very smoothly. There were no hidden charges or extra deductions. Both pickup and drop-off were very convenient.

Pretty good, got the car within ten minutes. After finishing the paperwork, they didn't require a translated driver's license. The staff directly took me to the parking area nearby and pointed at a row of Jeep Wranglers, saying I could choose any one of them from the driver's side sun visor.

Very satisfied. The service was excellent and the efficiency was high. Our flight was at 6:15 AM, and the car rental office opened at 5:15 AM. We were a bit worried and even considered returning the car the day before and taking a taxi to the airport the next day. However, the staff assured us that it wouldn’t affect our schedule. As it turned out, the car rental service was very efficient.

The staff asked if I wanted to pay extra to upgrade the car model. I firmly refused but was still given a four-door car in the end. The practice of trying to get customers to upgrade when no two-door cars are available greatly diminishes my impression of the company.

The process was very quick and the location was convenient.