The staff was friendly and efficient. The car inspection was fairly casual, taking about a minute to check for major issues before immediately refunding the deposit. Very high efficiency. The car provided was a hybrid Corolla, which is incredibly fuel-efficient and has great luggage capacity.

The pickup and drop-off points are a bit far from the airport. The shuttle bus is quite timely though.

I still have the car, decided to have it for few more days.

I’ve already explained to Ace that their pick up processes are inadequate but the car was very good value for money

Got upgraded. The folks there were very friendly and helpful. It's difficult at first to locate the shuttle bus but as this was the second time, it was easier.