Great experience

I needed to extend the rental by a day and when I called in the first agent told me it would triple my rate. I declined as I still had to confirm I needed it and when I called back in they were able to honor the original promo price. Seems a little scammy to me or uninformed agents. Other than that I got a great deal on the car and it was a nice vehicle.

L’employé m’a embrouillé avec son histoire d’assurance et au final je n’ai pas payé le prix prévu initialement sur votre site. C’est inadmissible comme méthode. Sinon le véhicule était très bien, pas celui prévu au départ mais son équivalent.

Facile de réservé sur votre site avec des prix attractifs.

The car was good, but I am waiting for the refund, I didnt receive the whole deposit 200 , only 122

In the first check in point staff promised me to upgrade a larger car but although I waited about an hour the garage people couldn’t get are promised car but they gave me the same category SUV. Simply they made me wait an hour but didn’t keep the promised car size

Thrifty didn’t have a hybrid car when I came for pick up. They offered a full size car. I don’t want to wait any longer due to long flight plus time zone difference. The receipt shows a few dollars more than the reservation. I am okay with it. The car is in good condition and very clean. However, when I returned the car, I got a receipt that charged double the reservation amount. The per day rate went up to $45 instead of $30 at reservation. I was in rush catching up the flight, that had no time to argue with Thrift. Very annoyed.