The car I booked was the car I got. The staff were friendly, and they let me pick up the car more than an hour earlier without any issue. There were no upselling tactics or unclear charges, and the deposit was refunded promptly. Since I'm not a skilled driver, I chose to purchase the full local insurance. The car was in great condition and easy to drive. One suggestion: avoid returning the car in downtown Paris at all costs—the traffic is absolutely terrible!

They provided a Fiat hybrid car, which was quite new, but the build quality was really poor. On the highway, it felt noisy with a constant whooshing sound. Picking up the car an hour late wasn’t an issue. Although the pickup location was at Montparnasse train station, there was no line. The staff didn’t try to push extra insurance when they found out I had purchased QEEQ insurance.

Good

A lot of additional sales pitches, first for car models, then for insurance, and they keep pushing. However, their attitude is still very good.