Very good overall, but the waiting area for queuing was extremely hot, there was no air conditioning, it was unbearable.

The local car rental company is great. The car was clean, in good condition, and very comfortable to use. Procedures were handled on the arrival level (second floor), and both pick-up and drop-off were at the same location on the first floor, with the same person assisting. The young man was very polite. During use, the side mirror got scratched a bit, and I informed the company. Although there wasn’t a visible mark, I was prepared to pay if they requested compensation. However, the young man checked and said it was fine, which was great. I couldn’t find a car wash, so I asked him for a recommendation, but he said it wasn’t necessary, which made me really happy. Both pick-up and drop-off went smoothly, and I strongly recommend this car rental company!

Excellent service, Thai people are very hospitable.

Picking up the car was fast, and the staff was very friendly. However, we had trouble returning the car because we couldn't find the lower level return point and circled around four times. Finally, we had to ask for help at the counter, where they told us we had to park in the designated return spot. We've rented from this company many times in Thailand, but this time we couldn't find the way down. Google navigation didn't help either. Later, I noticed the rental agreement had clear English instructions to follow the road signs one by one.

Booked a vios but we get a camry which is really out of our expectations. The space for camry is larger and comfortable. Really satisfy with the bookings. Just the drop off point is really confusing as cars in the airport is a lot and very hard for us to get a parking at the drop off gate

Well done.