I would still recommend renting, but the toll pass is a bit of a scam. However, it's a company policy, so just deal with it. The staff in San Francisco were very nice, but the African American employee at Ontario Airport in Los Angeles was not friendly. I personally felt that White or Hispanic staff were very friendly, while Asian and African American staff were not friendly to us.

The second largest car rental company, easily recognizable signage.

The staff were very friendly, especially the lady at the drop-off was extremely warm.

Very good

Everything was perfect!

Perfect website!!! :-)