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Live chat Email us Service Code: 8728715263
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Poor drop off

Reviewed: Sun, Jul 14, 2019
About Europcar: 8.7 /10
The location closed at 6 pm, which I was not told previously. The car had to be filled with gasoline but I took it to two gas stations which didn’t accept US credit cards, which I didn’t know. The car had to be left in one location and then the key taken to a hotel a 10 min walk away. But we had heavy luggage, so I had to take the luggage to the hotel key drop off, return the car, then return the key to the hotel. Very stressful when trying to catch a train at the train station outside of town.
About QEEQ: 10.0 /10
Compact | Peugeot 308 or similar

Relevant Reviews on Europcar in France

Theodore MacAdam

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Reviewed: Mon, Apr 8, 2024
About Europcar: 10.0 /10
The service was excellent
About QEEQ: 10.0 /10

Eli Nicholas

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Reviewed: Sun, Aug 30, 2015
About Europcar: 4.0 /10

K.Sewell

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Small SUV | Volkswagen T-cross or similar
Reviewed: Mon, Nov 4, 2019
“Good car for the money”
About Europcar: 8.3 /10
The return process was a little unclear as I was asked to sign an electronic device but not told what I was signing for. Also still not seen if my deposit has been refunded. At pick up was advised of a massive excess if I didn't purchase further cover. I have annual cover so declined
About QEEQ: 8.0 /10
Was just a little concerned that no deposit was required pre collection date. However all seemed ok

N.Solomons

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Compact | Ford Focus or similar
Reviewed: Fri, Oct 11, 2019
“Excellent except for the petrol hiccough!”
About Europcar: 10.0 /10
I was served by a very nice man, Yann. It was his first day in the job but he was excellent. Very friendly yet very professional. I resent being billed for some petrol when I had filled the car & the 'drop-off' man said everything was OK.
About QEEQ: 10.0 /10

J.Hawkes

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Mini Van | Peugeot Partner 5 Seats or similar
Reviewed: Wed, Jan 30, 2019
“Excellent price. Couldn't find cheaper elsewhere.”
About Europcar: 7.7 /10
Ordered Peugeot Van or similar, but was given a Seat Arona at pickup, asked to swap as needed a bigger boot size, so car was swapped to Toyota Verso which had a much bigger boot. Car was damaged on 2 panels, but that was not an issue. Less than £300 held on my card whilst renting. Had my own 3rd party excess insurance which was fine. Have used Europcar in the past multiple times and never had a problem. Would use again without hesitation.
About QEEQ: 8.0 /10

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