worst experience in my life

Very courteous and helpful staff smooth pickup from MCO to rental car quick check in process Our flight was delayed, so we called and they held our car no problem, and told us they appreciated us letting them know we'd be late Everything was great

Great! Not only did they have the best rates, they notified us when the rate dropped and automatically applied the price change. Unheard of in this industry

Did not speak very well english. Insisted I needed extra insurance even though I checked with my insurance, and they also listed my insurance as acceptable insurance. This place is the shadiest place I've ever tried to rent from. Talked to the shuttle people and they said there's been lots of problems with these people before, many many times. Would never want anyone to be scammed by these people again. They gave me an old car that was pretty dirty on the inside. Call ahead and confirm necessary insurance. Don't waste your time with this place! Yes, this place is extremely shady. They use gmail addresses for everything. Really not professional at all.

What I should right about my experience, they are the worse and also make you pay more by showing all the different expenses and also doesn't give the car even if we denied it. So never ever going to rent a car from them nor recommend any one to do so. I can't comment or rate the experience in the car since I didn't used one. So give and option to chose service not received at all.

Beware that it's in a back of a park and ride in a metal shipping container. Thank god I wasn't alone since I flew in at night and had to pick up the rental at about 930 pm. The staff is not the friendliest by any means but it was cheap. they charge a 1000 dollar deposit which I thought was very very high. The overall experience was ok not sure i would use them again

Car was fine, small economy car. Picking up the car was HORRENDOUS. Shuttle bus driven by non english speaking driver, had no idea if I was on the right shuttle. Got to the container office in the middle of a parking lot, 6 miles away, only to find out that I could not use my OWN Florida insurance with out an additional $10 per day charge, I could not use my OWN Sunpass Transponder with out possible fines, Difficulty in communicating with a non english speaking staff. They video taped the delivery condition of the car, I imagine to scare renters into taking exceptional care of their vehicles. My affordable car rental had extra hidden charges of more than $160.00. Never ever have I had such a frustrating car pick up. Will never go off airport property again.