The service was excellent, and all the store's requirements were met. The downside is that Australia's highway toll charges are set at 17 AUD per day, which I find unreasonable because you don't drive on the highway every day. Another rental company charges per use, deducting only when the highway is used.

For short-term rentals, I recommend upgrading to an electric vehicle for a great driving experience! They also offer a charging service at a rate of 0.8 per kilowatt-hour, which is fairly acceptable.

Polite

The procedures for picking up and exchanging the car are simple and convenient, with detailed explanations.

The Nissan X-Trail vehicle met all my expectations. It was easy to drive and had plenty of room for all our luggage. The only thing I'd ask of Thrifty is that they explain two simple things on the collection of the vehicle - 1. how to switch it on! and 2. How to release the fuel lid!

The booking platform was easy to use. The vehicle was ready for me when I arrived so I was pleased there were no issues that would have delayed our trip.