Great!

The staff I encounter every time are very patient, always pointing out how to get better deals and teaching me how to lock the car and set things up. Extending the rental is also super simple, usually done in just 5 minutes.

Great service

There is a shuttle bus from the airport directly to the rental location, and the process is very quick. There are staff guiding you in the parking lot, making it very easy to find the car. Even during the early morning return, there were staff on duty who were very enthusiastic, making the return process smooth. Great service!

straight forward, no pressure to buy any extra insurances, clear instructions what insurance I have purchased, I reported some small damages of the rims and paint when exiting the depot just to ensure the sate of the car, done 2300mi without any problems,

straight forward online booking,

Like: By far, Easy Rent Cars had the lowest rates for my trip. Budget employees were very friendly & helpful at both locations.
Dislike: I liked everything about Easy Rent Cars. The only dislike I had was the car that Budget ended up giving me, it WAS in the category I selected but it proved to me why I would never buy a Hyundai. I was delayed picking up the car because power was out at the whole car rental facility in Atlantic City, not Budget's fault. Long wait to finally get the paperwork done, walked out to the car & found the side mirror very damaged which was not mentioned. I was given the Hyundai instead, looked ok but was let down driving it especially when trying to pull out in traffic.. NO energy. I didn't take the EZPass for the toll roads option, didn't make sense for my trip but the unit fell off the window & seemed to activate. I had to tell the toll worker to ignore the EZPass & I gave cash instead with a receipt back but I've been worrying since about being charged double. The Budget person at my dropoff airport had NO good answer when I questioned the incident. All they said is that I should watch my credit card for any additional EZPass charge for use of the device or the Pennsylvania Dept of Transportation will contact me directly IF any tolls are questionable. My trip is over, I really don't need any further stress just waiting to SEE.... I know none of this is Easty Rent Cars fault but I just wanted to let you know.