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Search for EZU Car Rentals in Auckland

Insurance reimbursement is taking forever, and very little update unless asked.

Reviewed: Tue, Jul 16, 2019
About EZU: 8.3 /10
A shallow 3 cm surface paint scratch on the front side panel costs 1183.35 NZD, which is insane, and it took EZU more than 5 weeks to provide the receipt of the repair service. 2000 NZD was charged on my credit card, of which 1183.35 NZD is still charged, and the insurance won't give any update on how the case of reimbursement is processing. Very bad experience. I don't know when I can get my money back.
About QEEQ: 9.0 /10
Brandon was helpful, but little could he do to expedite the insurance reimbursement.
Toyota RAV4 image
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Medium SUV | Toyota RAV4 Guaranteed model

Relevant Reviews on EZU AUCKLAND AIRPORT

Jacob Jennings

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EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sun, Nov 11, 2018
About EZU: 10.0 /10
The staff’s authentic Beijing accent felt very familiar and friendly in a foreign country. They had a great attitude, provided proactive pickup and drop-off services, and the rental process was smooth and efficient. They even provided extras like a charger and phone holder which were not included in the rental information. The car was in great condition. When a problem arose with the vehicle, the customer service lady was very kind and capable, and she looked very professional in person.
About QEEQ: 10.0 /10

Frederica Anne

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EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Fri, May 11, 2018
About EZU: 6.0 /10
About QEEQ: 10.0 /10

E.Masc

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Economy | Mazda Demio or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Tue, Apr 27, 2021
“Fast, easy, cheap car rental service”
About EZU: 10.0 /10
Car met expectations and got me from A to B. You pay for what you get, but the staff were helpful and released my $500 deposit straight away.
About QEEQ: 10.0 /10

N.Gurung

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Medium SUV | Kia Sportage or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, Jun 22, 2020
“Great car, great trip”
About EZU: 8.0 /10
Was wondering to get kia sportage but got toyota Rav 4, but that's okay it treated us well
About QEEQ: 7.0 /10
Quick and Easy

Azly Razlan

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Full Size Van | Toyota Alphard 7 Seats Guaranteed model
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, Nov 4, 2019
“Highly Recommeded”
About EZU: 10.0 /10
Friendly staff, easy to communicate, briefing conducted very well
About QEEQ: 10.0 /10
easy and smooth booking process

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