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Live chat Email us Service Code: 5312429128
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Never again

Reviewed: Wed, Jul 17, 2019
About Routes: 3.7 /10
Car rental was offsite. I landed 10:40pm on Tuesday and routes said they sent a shuttle on the way. 11:30 i called again they said they are on the way. 12 o’clock they stopped answering and left me stranded at the airport. Had to take an uber to hotel the first day. And uber next day to get to routes to pick up vehicle. Terrible customer service. Dropped the car off and took almost an hour for the shuttle to take me to the airport
About QEEQ: 10.0 /10
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Orlando Airport - Routes

J.Lepage

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Large SUV | Dodge Durango or similar
Reviewed: Wed, Aug 7, 2019
About Routes: 6.0 /10
Wait 75 min. at airport no transportation , cost me $20 dollard with a other compagnie , the clerk at routes couldn't find my reservation take him 30 min. to notice it was already pre paid , the car had 2 glass of hard liquor and a old pair of socks in the back , good thing about it we had a 2019 new Durango, the drop off was good , but I just wish now I would have my deposit back?
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Aug 6, 2019
“so, so”
About Routes: 4.7 /10
45 minutes Wait to be picked up then 40 minutes wait at the counter to get the car. The car had taillight damage also scratch and dents around the whole car. The back interior had dirty seats and some white stuff on the armrest. your company needs more staff so we get a quicker pick-up at the airport and then speedy service at the counter. and cleaner cars.
About QEEQ: 8.0 /10

G.Tapia

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Economy | Toyota Yaris or similar
Reviewed: Fri, Apr 26, 2019
About Routes: 8.3 /10
It took longer to get picked up from the airport,
About QEEQ: 8.0 /10
Extra charges in my bank because this company is over seas

s.sinha

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Apr 20, 2019
About Routes: 9.0 /10
Picking time was long, and also shuttle came after 1 hour waiting time. Reiving time was almost 1.5 hours in the office, the waiting time was more.
About QEEQ: 8.0 /10

A.Clark

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Economy | Toyota Yaris or similar
Reviewed: Fri, Mar 8, 2019
“It was horrified experience, they're not open till 7am my flight was 6am return the a day early no r”
About Routes: 6.0 /10
Open earlier or give refund if car return early for not being open and not charging insurance if have own insurance, it's all about money this company, Horrible
About QEEQ: 8.0 /10

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