Huge queue

The staff had a good attitude and the processing time was about 5-6 minutes. The car was upgraded from what I originally reserved.

In 3 out 4 rentals try to up sell. This time even got lower category than what i have booked and paid. Asking the client about the persons and luggage in the car might be ok during holiday season, but then you should adjust the rental fees as well. Otherwise delivery what has been booked! Will focus to book with Europcar and Sixt, which don't push the upselling (in my experience). Counter in Nice had to less staff to handle the long line and they should know it, because it's holiday season.

The counter staff were excellent.

very easy to use platform that was efficient.

Car was fine, picking the car up was a long slow process though, especially with a 2 year old. It was quicker to board our flight. Overall happy with easyrentcars, wasn't happy with budget staff trying to sell add ons to us, which I had to advise on numerous occasions that I'd already took them out with yourselves.

They did not have the Volvo V40 and they have been able to offer only one other compact car : an Audi A1. They proposed to upgrade to a larger car but it was very expensive for 1 full week.