Excellent communication with staff.. Very friendly team.. Well done

Staff were very helpful and courteous. I would highly recommend and will definitely use again ✔️✔️✔️✔️✔️

1. It was a Nissan, not a Toyota; 2. The company phone line was disconnected; 3. Audio system and GPS was only in Japanese; 4. The lighter's fuse was blown.

Horrible pick up experience. Rude staff. Tried to charge us our excess for insurance up front (claimed miscommunication). 7pm at night and the rude staff member tells us we need to go elsewhere. Another member of staff came to speak with us 10 mins later and finalised the pick up. Car radio didn't work. Wasn't in english so we couldn't use for our whole trip

Like: Excellent value for 2 day rental of a small older car for visiting friends and family in Auckland. Great Rentals site is easy to find using a navigator on vehicle return as it's close to the Southern and South Western motorways.
Dislike: Distance from the airport takes a bit of extra time, but was OK as a compromise for a better priced weekend rental.