The airport guidelines are detailed with illustrations, and there are dedicated shuttle services. The service is enthusiastic and attentive.

Had to wait an insanely long time for the car over 2 hours... Then was charged afterwards for minor damage that was not caused by me...

Simple and efficient

Easy and good value

At arrival wasn't easy to locate the pick up point, apparently you need to go to the main Street outside of arrivals near the bus/shuttle stand (nothing to do with OK rentacar). Nevertheless the pick up van showed up while I was leaving the airport doors so it was quick to get to the stand (about 5 min drive). In the stand the pick up process was smooth and quick, only repair was the poor lighting in the garage and the car wasn't washed/vacuum cleaned. Got a Renault Captur, nice SUV with lots of space, adjustable boot space, sensor all around with rear camera, touchscreen display but only 5 manual gears (petrol - consumes about 6.5 L/100 km in mixed driving). Engine slow to respond when cold and when changing gears make a strange noise but pleasant to drive. Overall very happy with OK rentacar and the costumer service at front desk was good, especially when dropping off.

Very good rental company, efficient and helpful

You need to make pick up instructions easier to access and understand. Couldn’t find where to collect the car for several minutes - wasn’t anywhere on the voucher.