Excellent and straight forward process.

Great staff very helpful and relaxed

Ridiculously slow service both upon arrival and departure was even worse It took over 45 minutes from the time we dropped off vehicle b4 the shuttle driver arrived to bring us to the airport

Customer service was terrible. The shuttles to get from the airport to the rental place were very full, so we had to wait a lot to just get to the rental location. Then, we had to wait even more there to get out our car. In addition, they made a mistake when preparing our car, so we were charged twice, although the fixed it in the end, it was an inconvenience.

The process to rent a car was seamless, however since Routes was not that good, I wish there was a better way to see what people have to say about rental companies before renting a car.

Very weird business, very short staffed and poorly organized. A lot of people on both visits were basically panicking by how bad it was.

Seemed easy and smooth!

Kia Soul is not an equivalent to Corolla.