I initially selected to return the car with a full tank on the rental platform, but the staff on-site mentioned that it wasn't necessary and offered to refuel the car for us (implying their refueling service is cheaper). There was no contract or paperwork signed. However, they pre-charged $53, and I assumed it would be adjusted based on actual usage, but it turned out you have to completely empty the tank to match. $53 is enough to fully fill the tank. It's frustrating how the agreement I made with the rental platform was changed on-site.

The store promoted full insurance. Since it was my first time renting a car in the US, I bought the full insurance for 2 days due to concerns about accidents. However, the store didn't explain how to check for violations or how to pay for them.

I would not reccomend dollar. They didn't not have the car I booked for and despite me calling them the day before failed to inform me that they didn't have the car size I had booked. The car I picked up was dirty. And now when I been try to reach their customer service there is no response. Stay away!

Like: FRIENDLY UPSELL ATTEMPS
Dislike: A LOT OF UPSELL,