Steven, the manager at Dollar Rent a Car at Vancouver International Airport, proactively helped us locate the car in the parking lot and assisted in placing a 23-kilogram suitcase into the vehicle. During the rental period, when the car key was accidentally locked in the trunk, Steven took the initiative to call Nissan's service hotline and coordinate with Rusty Towing to resolve the issue promptly. Truly commendable service.

Affordable and good value, simple procedures

Picking up and returning the car was very convenient, and they provided a full tank of gas. No need to wash the car before returning.

Clear instructions for pick-up, new car, free upgrade, easy return.

Not bad. They didn't fuss much, but they gave me two keys that were locked together, which was very inconvenient to carry.