Great experience, but it'll cost you.

One major problem when I picked up the rental car and left the airport I was driving the the motorway and I noticed the bonnet was shuddering so I had to find a place to pull in, the bonnet was on the latch, whoever serviced the car before pick never closed it properly. We were very lucky it didn't fly off on the motorway

I reserved a “Toyota Corolla” or similar car, however when picking up I was told my car was a Renault Clio, which to me is a smaller car class, since I am tall I had to pay for an upgrade. I had booked this same car class with other providers at Dublin airport previously and did not have any issues, will likely avoid europcar in future.

Customer service friendly and good. The service is quick and efficient.

Easy to book a car and simple. Confirmation booking instantly.

Was offered an upgrade which was good advice. However I was told I would have to pay extra as the car was being returned to another depot despite the receipt showing I had paid in full! I am waiting to see if I am charged for just the upgrade or both. Either way I did not want this ort of hassle when going to a funeral.

Like: No real hard sell, just good negotiating