A stress-free experience

Thumbs up for QEEQ, convenient and fast, they even upgraded the car. Although it's the same class, the DS is still quite stylish.

Very satisfied, the staff were friendly and very efficient.

Good service at the counter, but car condition can be improved as it is quite old.

Generally smooth booking process, except that sometimes customer service is not responsive and rebotic.

We booked a standard car to have enough space for 3 kids car seats and luggage for 5 people. We were supposed to have a Peugeot 508 or similar but they didn’t have any suitable cars so we were given a Peugeot 208 instead which we had to squeeze into for the week - extremely uncomfortable and ordering an economy car of this size would have been £60 cheaper! The waiting time to pick the car up was ridiculous. Told to wait for a staff member to check car over. After 30 minutes, went back to check then told a different message to go and collect car ourselves. Absolutely appalling service.

Booking was fine. I hope someone gets in contact to rectify the above issues and refunds the ‘standard’ car fee as we were given an economy one!

Déçu du véhicule mais ce n’est pas du fait d’Alamo. Citroen, définitivement pas m’a marqué de voitures.