This company offers competitive pricing, and both pickup and drop-off were very convenient without any issues. It's about a 5-minute walk from Milan railway station. I chose the cheapest package and added full insurance at the store, which cost around 40 euros per day. However, there's a small catch—they require an extra 100-euro deposit, and for repairs exceeding 100 euros, there's a 61-euro handling fee. I accidentally scraped the car, resulting in two damages: 650 euros for the bumper and 125 euros for the wheel rim. Basically, if there's any damage, you'll definitely have to pay the 61-euro fee. The staff inspecting the car was very detailed, almost meticulous, but it's fine as long as there are no unnecessary charges.

A reliable rental company with an office building conveniently located right across from the Roma Termini train station. Very easy to find. I arrived 30 minutes earlier than my scheduled time, but after finishing her current task, the staff still helped me handle the car pickup procedures on time.

The pickup and return procedures at the store were very formal, there were no hidden charges, the staff were very friendly, and they even upgraded the vehicle to a Fiat 500 small SUV.

Overall service was okay. The only bad thing was that we were given a new car (0 kilometers driven), but it came with an empty tank (virtually no fuel). We had to fill it up right after picking it up and then again before returning it. QEEQ is currently negotiating with the rental company about this issue and we are still awaiting the outcome. Returning the car with the same fuel level is nearly impossible (who can drive until the tank is completely empty?).