Make sure to check if the fuel tank is full when picking up the car. Mine wasn't full, so I informed them, which meant I didn't need to refill it completely when returning the car.

The process is simple and convenient.

Haven't received the prepaid deposit yet, not sure if the refund process is fast. The staff tried to sell insurance but we declined. Later, they charged another unknown deposit. When asked, they said it was a prepayment. Still unclear about the situation. Will wait for the refund to be processed.

Ordered a large Chevrolet Surburban, but got down graded to a Ford Explorer ( Tahoe size ). Took 1,5 hour to get the car.