Great price but inconvenient, wouldn't use this service again for that reason. Just pay the money

From the time my plane landed until I was in a car, TWO hors had passed. There was over a 45 minute wait for the shuttle alone. This was a quick trip into and out of Orlando, which made a delay like this totally unacceptable. I also had to call my insurance company to prove that I didn't need their expensive insurance.

Hi, it was the first time that I was told by any car rental company that they would not take the car insurance on a credit card. I heard that in Mexico, but never in US.

Need more shuttles for pick up at airport and some more counter agents.

great site keep checking price does drop.

Vehicle had major drive line vibration issue. When I returned the vehicle early the staff could not issue a refund and instead directed me to contact their customer service department.

The counter staff were imbeciles. Had no idea what they were doing. Couldn’t answer simple questions. Couldn’t provide any paperwork or contact info because the printer was broken. Told me to contact MY insurance if the vehicle broke down. Didn’t know their own policies. Totally useless.