The QEEQ pickup voucher stated that the car should be picked up within the airport, but after asking around, a local Turkish person helped me make a call to reach the store and arrange a pickup.

The staff were very friendly and even took us to refuel the car!

Windycar, one of the bigger local car rental companies in Turkey. Good service and better value than international chains. The car was in good condition. However, there were some issues during pickup, but it didn't affect my positive impression. Details below. For pickup, the Kayseri Airport branch is not located within the airport, and there was a data issue between QEEQ and their system. I had booked for pickup at Kayseri Airport and dropoff at Istanbul Airport, but their system showed both pickup and dropoff at Istanbul Airport. This led to several calls to coordinate picking us up from the airport, confirming the booking, and dealing with issues at the store where their POS machine couldn't process my three credit cards (due to their bank's problem). The store manager was very professional and resolved the issues quickly, and after 3 hours, we completed the paperwork and got the car. Although the car they provided was dirty and almost out of gas, it was a new car with only 8000 kilometers and was in good condition.

Slightly annoying that the pickup location was way off airport. Needed to call the company for them to dispatch a pickup and take us to the airport. If dropping at IST, spare an extra HOUR at least for the dropoff process.

Easy as usual.

It took a long time to get our car because there payment system would not work and they said it was normal for this to happen. Also the staff couldn’t speak very good English and wanted us to sign documents written in Turkish that they couldn’t explain. But the car was fine and the drop off was pretty easy.

Made booking with a smaller more affordable company easy.